Your favourite pieces. Given a new lease of life.

Terms & conditions

1. 1

   We are not liable for any damages that pre-exist prior to the cleaning service. Before pictures are taken of all shoes and sent to the customer for both client and team's awareness.

2. 2

   We are not responsible for any damages to replica shoes due to their poor quality. Customers are informed of replica shoes if a pair comes across us, for safety concerns, and cleaning will only proceed with their consent.

3. 3

   Turnaround time is subject to change depending on the work required. Certain services may necessitate additional time, such as proper drying of glue or other materials based on the service performed.

4. 4

   Upon confirmation that shoes are ready for collection or drop-off, they must be retrieved within 3 working days unless prior arrangements have been made. Failure to do so may incur a storage fee of £5–10 per day.

Pick-up & drop-off

Policy

• Pick-up and drop-off services are strictly by appointment only.

• You must notify us in advance to schedule a suitable time slot.

• Unscheduled arrivals or drop-offs without prior notice will not be accommodated, as we operate on an appointment-based schedule to ensure timely and efficient service for all clients.

• Please contact us to arrange your appointment before arriving at our location. Failure to do so may result in delays or the inability to complete your pick-up or drop-off on that day.